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Privacy Policy

Your privacy is important to us

Introduction

This Privacy Policy describes how the Directorate of Information, Publicity & Tourism, Andaman & Nicobar Administration (“we”, “our”, “us”) collects, uses, stores, and protects the personal information of users (“you”) who access and use the RAGA web application (“Website/Application”).

1. Information We Collect

  • Personal Information: Name, contact details, identity details, address, booking information.
  • Usage Data: IP address, browser type, device details, pages accessed.
  • Cookies: To improve functionality and remember preferences.

2. How We Use Your Information

  • To process guesthouse booking requests and manage reservations.
  • To provide updates, alerts, and booking-related communication.
  • To improve Website functionality, security, and usability.
  • To comply with legal and regulatory requirements.

3. Information Sharing and Disclosure

We do not sell or rent your data. Information may be shared only with authorized government departments/agencies for official purposes, or disclosed if required by law.

4. Data Security

Appropriate security measures are implemented to protect your data. However, no system can guarantee 100% security. Users are advised to protect their login credentials.

5. Cookies and Tracking

We may use cookies to enhance your experience. You may disable cookies in your browser, but certain features may not work properly.

6. Third-Party Links

Our Website may link to external sites. We are not responsible for their content or privacy practices. Please review their policies separately.

7. Data Retention

Personal information will be retained only as long as necessary for the stated purposes, or as required by law.

8. Your Rights

You may request access, correction, or deletion of your personal data, subject to applicable laws. Requests can be submitted to our contact details below.

9. Updates to this Policy

This Privacy Policy may be updated periodically. Updates will be posted on this page with the date of revision.

10. Contact Information

Directorate of Information, Publicity & Tourism
Andaman & Nicobar Administration
Sri Vijaya Puram – 744101, India
Phone: +91 3192 232694
Email: touristhelpdeskandamans[at]gmail[dot]com
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